Customer Service Advisor - One Makati Xtra 2026

Concentrix

Makati City, Philippines
**
High school diploma with 3-6 months experience
Strong computer navigation and pc knowledge
Ability to work rotating shifts in fast-paced environment
** Concentrix is seeking a Customer Service Advisor for their Makati City location, focusing on delivering exceptional customer support through various communication channels. The ideal candidate should have a high school diploma and some experience in customer service, demonstrating strong communication skills, attention to detail, and the ability to work in a fast-paced environment. **

Job Summary

  • The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Essential functions include ensuring service delivered meets contractual Key Performance Indicators (KPIs) and clarifying customer requirements to provide appropriate resolution.
  • Candidates must be able to rotate shifts as needed and demonstrate patience while maintaining a pleasant and professional tone during all customer contacts.

Matching Summary

Match Score: 75

** Concentrix is seeking a Customer Service Advisor for their Makati City location, focusing on delivering exceptional customer support through various communication channels. The ideal candidate should have a high school diploma and some experience in customer service, demonstrating strong communication skills, attention to detail, and the ability to work in a fast-paced environment. **

Skills & Requirements

Must-have

  • High school diploma with 3-6 months experience
  • Strong computer navigation and PC knowledge
  • Ability to work rotating shifts in fast-paced environment

Nice-to-have

  • Demonstrate empathy while building rapport
  • Skilled in multi-tasking and adapting quickly
  • Patience in all customer contact situations

Key Requirements

  • High school diploma
  • Three to six months of relevant experience
  • Ability to rotate shifts

Work Rights

Not specified

Tailored Resume

Cover Letter