Customer Service Representative

Joyful Paws Pet Hotel

Long Beach, CA, United States
$17.50 - $18.00ph doe; not specified; pyrt-time he...
On-site
Fluent in human and hound
Juggling phones and customers
Handling cash and cards
Joyful Paws Pet Hotel is seeking a Customer Service Representative who excels in providing exceptional service to both pet owners and their furry companions. The role requires multitasking in a lively environment while ensuring that every client feels valued

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, touring clients, managing check-ins/check-outs, handling payments, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $17.50 - $18.00/hour DOE + tips.

Matching Summary

Match Score: 85

Joyful Paws Pet Hotel is seeking a Customer Service Representative who excels in providing exceptional service to both pet owners and their furry companions. The role requires multitasking in a lively environment while ensuring that every client feels valued.

Salary

$17.50 - $18.00/hour DOE; Not specified; Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggling phones and customers
  • handling cash and cards
  • responding to complaints professionally
  • keeping lobby clean and welcoming

Nice-to-have

  • part concierge, part chaos coordinator
  • elevate the love and lives of pet families
  • make every client feel like a VIP

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter