The District Team Lead is responsible for providing support and coverage to Branches and assisting with process improvements and implementations that are part of the Retail Experience portfolio
Job Summary
The District Team Lead is responsible for providing support and coverage to Branches and assisting with process improvements and implementations that are part of the Retail Experience portfolio.
Works with purpose and is driven to provide the best team member experience, exhibiting Wellby Core Values every day.
Fosters a positive and engaging work environment for team members, supports a consultative and proactive product offering culture, and champions change with the team.
Matching Summary
The District Team Lead is responsible for providing support and coverage to Branches and assisting with process improvements and implementations that are part of the Retail Experience portfolio.
Skills & Requirements
Must-have
Member experience and service
Consumer need for financial products
Proactively establish member relationships
Branch operations knowledge
Critical thinking and decision making
Nice-to-have
Positive and engaging work environment
Consultative product offering culture
Champions change
Collaborates cross-functionally
Conflict resolution skills
Key Requirements
Minimum three (3) to five (5) years retail banking experience
Minimum two (2) years leadership experience
High School diploma or GED
Teller, personal banking, escalation management, and vault management experience