Service Desk Associate- Only Person With Disability
Glanbia
Noida, India
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Troubleshooting skills
Lan and wan knowledge
Customer interaction management
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Glanbia is seeking a Service Desk Associate located in Noida, specifically targeting applicants with disabilities, including those with locomotor disabilities, low vision, thalassemia, or hemophilia. The role requires 1-2 years of experience in tech support, focusing on troubleshooting and customer interactions.
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Job Summary
The role involves managing customer interactions and recording reported issues in the ITSM system.
Candidates must identify issues, apply fixes, and investigate root causes using internal instructions.
This position is exclusively open to individuals with specific disabilities including Locomotor Disability, Low vision, Thalassemia, or Hemophilia.
Matching Summary
Match Score: 75
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Glanbia is seeking a Service Desk Associate located in Noida, specifically targeting applicants with disabilities, including those with locomotor disabilities, low vision, thalassemia, or hemophilia. The role requires 1-2 years of experience in tech support, focusing on troubleshooting and customer interactions.
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Skills & Requirements
Must-have
Troubleshooting skills
LAN and WAN knowledge
Customer interaction management
Nice-to-have
Root cause analysis experience
Internal instructions adherence
PC maintenance screening
Key Requirements
1 to 2 years experience in tech support
B.tech, MCA, or BCA degree
Locomotor Disability, Low vision up to 50%, Thalassemia, or Hemophilia