Technical Support Engineer

Dataiku

Remote
Fully remote
Client-facing engineering role
Cloud platforms (aws, azure, gcp)
Docker and kubernetes
Dataiku is seeking a Technical Support Engineer to join their fully remote support team, which focuses on helping customers with technical issues related to their AI platform. The ideal candidate should have at least three years of experience in a technical role, familiarity with cloud platforms, and strong problem-solving skills

Job Summary

  • The Dataiku Support Team is a fully remote, globally distributed team focused on enabling customers and resolving technical issues with the Everyday AI Platform.
  • As a Technical Support Engineer, you will help EMEA and global customers solve technical issues with Dataiku, collaborating with R&D and other customer-facing teams.
  • The role requires at least 3 years of experience in a client-facing engineering or technical role, with proficiency in cloud platforms, containerization, operating systems, databases, and scripting languages.

Matching Summary

Match Score: 85

Dataiku is seeking a Technical Support Engineer to join their fully remote support team, which focuses on helping customers with technical issues related to their AI platform. The ideal candidate should have at least three years of experience in a technical role, familiarity with cloud platforms, and strong problem-solving skills.

Skills & Requirements

Must-have

  • client-facing engineering role
  • cloud platforms (AWS, Azure, GCP)
  • Docker and Kubernetes
  • Unix-based operating systems
  • relational databases and SQL
  • Python or R code

Nice-to-have

  • big data technologies
  • authentication and authorization systems
  • ML models and LLMs
  • collaborative and helpful mindset

Key Requirements

  • At least 3 years of experience
  • Experience with cloud platforms
  • Experience with Docker and Kubernetes
  • Proficiency with Unix-based operating systems
  • Experience with relational databases and SQL
  • Ability to read and write Python or R code

Work Rights

Not specified

Tailored Resume

Cover Letter