Macintosh, pc’s, mobile devices, printers, video conferencing support
Customer-focused, passionate about end-user experience
Diagnose and resolve technical issues quickly
The Assoc. Specialist will be part of a high-performing global team responsible for managing the stability and proactive maintenance of our Company's 350 Executives and their support staff
Job Summary
The Assoc. Specialist will be part of a high-performing global team responsible for managing the stability and proactive maintenance of our Company's 350 Executives and their support staff.
As a member of the Executive Support team, the successful candidate will be responsible for collaborating internationally to deliver the services and solutions that help our Executives to be more productive and enable innovation.
The Executive Support technician will be the first point of contact for our Company Executives in the New Jersey office.
Matching Summary
The Assoc. Specialist will be part of a high-performing global team responsible for managing the stability and proactive maintenance of our Company's 350 Executives and their support staff.
Salary
Base: $71,900.00 - $113,200.00; Bonus/Equity: eligible for annual bonus and long-term incentive; Benefits: comprehensive package including medical, dental, vision, 401(k), paid holidays, vacation, and sick days
Skills & Requirements
Must-have
Macintosh, PC’s, mobile devices, printers, video conferencing support
Customer-focused, passionate about end-user experience
Diagnose and resolve technical issues quickly
Collaborate internationally with global teams
Maintain confidentiality for executive-level needs
Nice-to-have
Inspire trust and become the “go-to“ person
Stay “on trend” with technology solutions
Empower end-user community with IT knowledge
Key Requirements
Minimum of 1 year of experience
High School Diploma or GED required
Experience supporting internal desktop systems software and hardware
Experience with application training and incident ownership