Customer Service Lead

Liberty Pet Hospital

Sharon, MA, United States
Base: up to $22 ph; bonus/equity: bonus pyy opport...
Client service & communication
Patient records & technology
Leadership & supervision
This leadership role blends exceptional client service with team supervision and operational support

Job Summary

  • This leadership role blends exceptional client service with team supervision and operational support.
  • We offer a competitive compensation and benefits package including: Pay up to $22 per hour (based on experience) Bonus pay opportunities Medical, Dental & Vision Insurance 401(k) with matching options Paid Time Off CE Allowance Employee Pet Discounts Life Insurance Flexible scheduling options.
  • Our goal is to ensure that every client and patient experiences warmth, empathy, and excellence at every visit.

Matching Summary

This leadership role blends exceptional client service with team supervision and operational support.

Salary

Base: Up to $22 per hour; Bonus/Equity: Bonus pay opportunities; Benefits: Medical, Dental & Vision Insurance, 401(k) with matching options, Paid Time Off, CE Allowance, Employee Pet Discounts, Life Insurance

Skills & Requirements

Must-have

  • Client Service & Communication
  • Patient Records & Technology
  • Leadership & Supervision
  • Scheduling software and electronic medical records
  • Professional, friendly service

Nice-to-have

  • Positive and accountable workplace
  • Teaching and mentoring others
  • Building long-term relationships
  • Motivated, energetic, compassionate

Key Requirements

  • High school diploma (required)
  • Minimum 3 years of customer service experience
  • At least 1 year of veterinary experience
  • 1–2 years of leadership or supervisory experience (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter