Technical Support Engineer

KION Group

Not specified; not specified; competitive total re...
Exceptional verbal and written communication skills
Flexible approach to working shifts including nights
Ability to apply logical thinking in engineering capacity
The Response Coordination Centre serves as the central support function ensuring high-quality service for Dematic's logistics and automation systems

Job Summary

  • The Response Coordination Centre serves as the central support function ensuring high-quality service for Dematic's logistics and automation systems.
  • Employees receive comprehensive career development support ranging from foundational training to leadership programs and technical certifications.
  • The role requires maintaining excellent communication with customers while proactively monitoring large-scale business-critical systems within stringent SLA timescales.

Matching Summary

The Response Coordination Centre serves as the central support function ensuring high-quality service for Dematic's logistics and automation systems.

Salary

Not specified; Not specified; Competitive total rewards packages based on employment status and national requirements

Skills & Requirements

Must-have

  • Exceptional verbal and written communication skills
  • Flexible approach to working shifts including nights
  • Ability to apply logical thinking in engineering capacity

Nice-to-have

  • Inquisitive mind with flexibility to travel
  • Team player keeping sight of overall team goals
  • Familiarity with incident management and reporting tools

Key Requirements

  • Strong software engineering or computing background beneficial
  • Demonstrable ability of working in a customer facing role
  • Familiarity with incident management and reporting tools

Work Rights

Not specified

Tailored Resume

Cover Letter