Quality Virtual Support Ii

Caliber Public Safety

WV, US
Estimate, photo and documentation reviews
Communicate findings for training
Identify gp% improvement areas
Conduct estimate, photo and documentation reviews using standard review process developed by Caliber

Job Summary

  • Conduct estimate, photo and documentation reviews using standard review process developed by Caliber.
  • Communicate findings to service advisors for training and compliance improvement purposes.
  • Identify areas for GP% improvement through report analysis and estimate review.

Matching Summary

Conduct estimate, photo and documentation reviews using standard review process developed by Caliber.

Skills & Requirements

Must-have

  • Estimate, photo and documentation reviews
  • Communicate findings for training
  • Identify GP% improvement areas
  • Reinforce company standards
  • Report and track findings
  • Advanced understanding of repair process

Nice-to-have

  • World Class customer service approach
  • Adapts easily to fast-paced environment
  • Personable, friendly demeanor

Key Requirements

  • Minimum 5 years related experience
  • High school diploma or GED
  • Must be eligible to work in the U.S.

Work Rights

Must be eligible to work in the U.S. with no restrictions

Tailored Resume

Cover Letter