Collections Specialist

Nexstar Broadcasting Inc

5 years customer service or collections experience
Excellent verbal and written communication skills
Strong analytical and problem-solving abilities
The role involves supporting markets by managing collection portfolios and handling sensitive customer collection calls and delinquency letters

Job Summary

  • The role involves supporting markets by managing collection portfolios and handling sensitive customer collection calls and delinquency letters.
  • The specialist acts as a liaison to third-party collection agencies and ensures proper station approvals are obtained for bad debt recommendations.
  • This position requires close collaboration with station sales staff to assist customers and process credit applications for new advertisers.

Matching Summary

The role involves supporting markets by managing collection portfolios and handling sensitive customer collection calls and delinquency letters.

Skills & Requirements

Must-have

  • 5 years customer service or collections experience
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving abilities

Nice-to-have

  • Associates degree in Accounting or Management
  • Strong Excel spreadsheet skills
  • Ability to manage multiple projects simultaneously

Key Requirements

  • Minimum 5 years' experience in customer service or collections
  • Associates degree preferred in Accounting or Management

Work Rights

Not specified

Tailored Resume

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