Customer Care Coordinator

MillerKnoll

Bengaluru, India
Uk shift (12 pm to 9 pm)
4 to 5 years of experience
2 to 4 years customer care coordinator experience
Advanced ms excel skills
MillerKnoll is seeking a Customer Care Coordinator in Bengaluru, India, responsible for managing and processing customer orders for the UK and NL markets. The role requires strong interpersonal and problem-solving skills, alongside technical proficiency in order management systems

Job Summary

  • This role is responsible for effectively supporting and managing UK and NL customer orders including timely entry and processing.
  • The position requires deeper knowledge of supply chain activities to solve problems and handle escalations regarding contracts and warranties.
  • MillerKnoll offers a purpose-driven environment focused on design for the good of humankind and building a sustainable future.

Matching Summary

Match Score: 85

MillerKnoll is seeking a Customer Care Coordinator in Bengaluru, India, responsible for managing and processing customer orders for the UK and NL markets. The role requires strong interpersonal and problem-solving skills, alongside technical proficiency in order management systems.

Skills & Requirements

Must-have

  • 4 to 5 years of experience
  • 2 to 4 years customer care coordinator experience
  • Advanced MS Excel skills
  • EOS and Syteline system proficiency
  • UK shift availability (12 pm to 9 pm)

Nice-to-have

  • Strong interpersonal and stakeholder relationship skills
  • Ability to work independently under pressure
  • Experience creating and maintaining SOPs

Key Requirements

  • Bachelor's degree in any field
  • Minimum 4 to 5 years total experience
  • Minimum 2 to 4 years as customer care coordinator

Work Rights

Not specified

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