GENUINE PARTS COMPANY is seeking an IT Support Supervisor to manage a diverse team and oversee IT support operations for over 10,000 users across North America. The role emphasizes strong people management, data-driven decision making, and technical expertise in IT support
Job Summary
The primary function is to provide the field with what they need to move units while safeguarding the security and integrity of the IT environment.
Key responsibilities include managing workflow across multiple shifts, building data analytics reports using tools like Excel and PowerBi, and leading the onboarding and training of staff.
The company offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, and paid vacation.
Matching Summary
Match Score: 85
GENUINE PARTS COMPANY is seeking an IT Support Supervisor to manage a diverse team and oversee IT support operations for over 10,000 users across North America. The role emphasizes strong people management, data-driven decision making, and technical expertise in IT support.
Skills & Requirements
Must-have
Manage priority and escalated IT incidents
Oversee diverse team of 20+ IT professionals
Build and leverage metrics using PowerBI
Collaborate with infrastructure and escalation teams