Principal Specialist, Service Management Business Analyst

RTX Corporation

REMOTE, US
Base: 86,800 usd - 165,200 usd; bonus/equity: not ...
Hybrid
Servicenow platform modules
Servicenow processes and best practices
User acceptance criteria
The ServiceNow Business Analyst will be responsible for the capture and implementation of requirements for the Service Management Platform

Job Summary

  • The ServiceNow Business Analyst will be responsible for the capture and implementation of requirements for the Service Management Platform.
  • This role involves working closely with Stakeholders and IT teams to understand business requirements, translating them into acceptance criteria for development, and ensuring the effective implementation of those requirements into the ServiceNow platform.
  • RTX offers a robust total rewards package with compensation, healthcare, wellness, retirement, and work/life benefits, including parental leave and flexible work schedules.

Matching Summary

The ServiceNow Business Analyst will be responsible for the capture and implementation of requirements for the Service Management Platform.

Salary

Base: 86,800 USD - 165,200 USD; Bonus/Equity: Not specified; Benefits: Included

Skills & Requirements

Must-have

  • ServiceNow platform modules
  • ServiceNow processes and best practices
  • User Acceptance Criteria
  • Test Scripts validation
  • Excel and Visio skills

Nice-to-have

  • Agile or Scaled Agile Framework
  • large, highly regulated organizations
  • ServiceNow system integrations

Key Requirements

  • Minimum of 5+ years’ experience with ServiceNow
  • Bachelor’s degree in STEM or equivalent experience
  • 5+ years’ experience as a Business Analyst
  • 2+ years’ experience in a supporting role in the ServiceNow Platform
  • Must be authorized to work in the U.S. without sponsorship

Work Rights

Must be authorized to work in the U.S. without sponsorship

Tailored Resume

Cover Letter