The Quality Technician is responsible for processing warranty claims and resolving customer concerns regarding product failures in the automotive sector
Job Summary
The Quality Technician is responsible for processing warranty claims and resolving customer concerns regarding product failures in the automotive sector.
This role involves servicing, repairing, and replacing HVAC systems on buses while providing comprehensive training to mechanics and management teams.
Candidates will work closely with Valeo Engineering and Quality teams to perform Quick Response Quality Control processes and ensure continuous improvement initiatives.
Matching Summary
The Quality Technician is responsible for processing warranty claims and resolving customer concerns regarding product failures in the automotive sector.
Skills & Requirements
Must-have
HVAC system repair experience
Root cause analysis quality systems
Ability to read wiring diagrams
Technical drawings and prints knowledge
600V electrical systems proficiency
Nice-to-have
Strong communication skills
Detail oriented and accurate
High degree of accountability
Team environment collaboration
Independent work capability
Key Requirements
High School Diploma or GED
Experience with automotive heating and air conditioning repairs
Knowledge of root cause analysis quality systems preferred
Ability to read technical drawings and prints
Proficiency in Microsoft Office and Google software