Responsible for selling, identifying and documenting service, maintenance, and repair service for customers, as well as scheduling service to be performed
Job Summary
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers, as well as scheduling service to be performed.
Advises customers on necessary and recommended services, offers additional services, and computes costs for repairs.
The position requires regular and predictable attendance, with scheduled shifts potentially including evening hours, weekends, and holidays.
Matching Summary
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers, as well as scheduling service to be performed.
Skills & Requirements
Must-have
Customer service
Vehicle maintenance and repair
Service scheduling
Cost estimation
Dealership Management System
Nice-to-have
Servant leadership
Teamwork through trust
Commitment to customer enthusiasm
Passion for winning
Accountability at all levels
Key Requirements
3-5 years of work experience
Automotive or customer service background
Working knowledge of vehicle mechanical operations