Client Services Officer

Mercy Health

Templestowe, Victoria, Australia
Client-centred care
Administrative and reception services
Customer service in aged care
The Client Service Officer is responsible and accountable for the day-to-day activities of the office, ensuring that administrative and reception services are provided to residents, visitors and staff

Job Summary

  • The Client Service Officer is responsible and accountable for the day-to-day activities of the office, ensuring that administrative and reception services are provided to residents, visitors and staff.
  • The incumbent will need to be thoroughly conversant with customer service within an aged care setting and have the capacity to support the Service Manager and staff.
  • Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Matching Summary

The Client Service Officer is responsible and accountable for the day-to-day activities of the office, ensuring that administrative and reception services are provided to residents, visitors and staff.

Skills & Requirements

Must-have

  • Client-centred care
  • Administrative and reception services
  • Customer service in aged care
  • Support Service Manager and staff
  • Resilient, compassionate and a whole lot of heart

Nice-to-have

  • Adapt and problem solve
  • Nurture friendly, respectful relationships
  • Collaborative team environment
  • Positive approach to patient care

Key Requirements

  • Current Police Record Check
  • Working with Children Check
  • Proof of current influenza vaccination

Work Rights

Not specified

Tailored Resume

Cover Letter