Base: a fitting salary; bonus/equity: not specifie...
Technical advice on automotive parts
Customer support via phone, chat, email
Finding correct automotive parts
In the role of Customer Service Employee Automotive Materials, you will assist customers with diverse questions about our broad product range, combining technical knowledge with service to provide targeted advice and solutions
Job Summary
In the role of Customer Service Employee Automotive Materials, you will assist customers with diverse questions about our broad product range, combining technical knowledge with service to provide targeted advice and solutions.
The Customer Expertise Center is the driving force behind our branches, where you and your colleagues translate technical questions about our parts assortment into practical advice that garage owners can use immediately.
We offer multiple training sessions per year to keep your knowledge up-to-date with the latest developments in automotive technology and parts, ensuring you are the expert.
Matching Summary
In the role of Customer Service Employee Automotive Materials, you will assist customers with diverse questions about our broad product range, combining technical knowledge with service to provide targeted advice and solutions.
Salary
Base: A fitting salary; Bonus/Equity: Not specified; Benefits: Good pension scheme, 8% holiday pay, travel allowance, spaarregeling, collective health insurance, e-bike scheme, gym discount
Skills & Requirements
Must-have
technical advice on automotive parts
customer support via phone, chat, email
finding correct automotive parts
working with multiple computer systems
knowledge of automotive technology
Nice-to-have
commercial and customer-oriented attitude
honest, involved, and likeable personality
team player and knowledge sharing
proactive problem solving
Key Requirements
Possession of a B driver's license
Affinity with commerce and the automotive market
Knowledge of car technology and automotive materials
Proficiency with computers and switching between systems