Crm Strategy Director

Ogilvy

Makati City, Philippines
**
Crm strategy development
Omni-channel customer journeys
Martech integration knowledge
** Ogilvy is seeking a CRM Strategy Director in Makati City, Philippines, to lead CRM strategies that enhance brand performance and customer engagement. The role requires strong leadership skills, technical CRM knowledge, and the ability to integrate multi-channel strategies for impactful customer experiences. **

Job Summary

  • Lead CRM dialogues with internal teams and clients, demonstrating how CRM strategies enhance brand equity, drive revenue growth, and fuel creative campaigns.
  • Develop and refine omni-channel CRM initiatives, ensuring seamless integration across channels like email, social, mobile, web, and offline interactions for unified customer journeys.
  • Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed.

Matching Summary

Match Score: 75

** Ogilvy is seeking a CRM Strategy Director in Makati City, Philippines, to lead CRM strategies that enhance brand performance and customer engagement. The role requires strong leadership skills, technical CRM knowledge, and the ability to integrate multi-channel strategies for impactful customer experiences. **

Skills & Requirements

Must-have

  • CRM strategy development
  • Omni-channel customer journeys
  • Martech integration knowledge
  • Data management and integrity
  • Client workshop facilitation

Nice-to-have

  • Creative inspiration driver
  • Data-centric culture promotion
  • Trend forecasting expertise
  • Team-oriented and adaptable

Key Requirements

  • 5+ years in CRM strategy
  • Bachelor's degree in Marketing or related field
  • Leadership or director-level experience preferred
  • Experience with CRM platforms (Salesforce, HubSpot, Adobe)

Work Rights

Not specified

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