Manager, Firefly Customer Engagement

Adobe

Multiple Locations
$147,100 -- $243,050 annually; not specified; not ...
Genai transformation journeys
Customer-embedded strategists
Product, engineering, consulting partnership
You will lead, mentor, and encourage a team of AI Engagement Managers who develop and realize customers’ GenAI transformation journeys

Job Summary

  • You will lead, mentor, and encourage a team of AI Engagement Managers who develop and realize customers’ GenAI transformation journeys.
  • Your team operates at the intersection of product, engineering, enterprise consulting, and client advocacy, ensuring fast, iterative value realization that drives adoption, growth, and trust.
  • Partner with Product, Engineering, and Customer Success to translate field insights into Firefly’s roadmap and lead your team to pilot new features and best practices.

Matching Summary

You will lead, mentor, and encourage a team of AI Engagement Managers who develop and realize customers’ GenAI transformation journeys.

Salary

$147,100 -- $243,050 annually; Not specified; Not specified

Skills & Requirements

Must-have

  • GenAI transformation journeys
  • customer-embedded strategists
  • product, engineering, consulting partnership
  • enterprise-scale digital transformation
  • scaled agile delivery methodologies

Nice-to-have

  • cultivating top consulting talent
  • scaling GenAI adoption
  • translating bold ideas
  • customer obsession
  • continuous learning

Key Requirements

  • 8+ years in digital strategy, enterprise consulting, or AI/ML roles
  • 2+ years in people leadership or team management
  • Proven ability to lead customer-facing consulting talent
  • Deep understanding of GenAI, Adobe Firefly
  • Experience delivering enterprise-scale digital transformation or AI adoption programs
  • Familiarity with Adobe Creative Cloud, Firefly
  • Willingness to travel up to 30%

Work Rights

Not specified

Tailored Resume

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