Senior Technical Account Manager (emea Shift)

Nillask

Pune, India
7+ years in product support
Strong communication skills
Technical acumen in erp systems
The Technical Account Management team provides personalized support for customers requiring higher engagement

Job Summary

  • The Technical Account Management team provides personalized support for customers requiring higher engagement.
  • TAMs act as the primary contact for customers, ensuring alignment with business objectives.
  • The role involves building relationships with strategic accounts and driving escalated issues to resolution.

Matching Summary

The Technical Account Management team provides personalized support for customers requiring higher engagement.

Skills & Requirements

Must-have

  • 7+ years in product support
  • Strong communication skills
  • Technical acumen in ERP systems

Nice-to-have

  • Customer service excellence
  • Ability to engage at C-Level
  • Leadership skills with stakeholders

Key Requirements

  • BS or MS in Technical Degree
  • 5+ years managing Workday or similar projects
  • Experience with Human Resources or Financials

Work Rights

Not specified

Tailored Resume

Cover Letter