Call Centre Officer (1 year Contract) #Kaki Bukit #NKC

RECRUIT EXPRESS PTE LTD

Kaki Bukit, Singapore
Answer incoming calls from customers
Log and dispatch tickets in sap system
Maintain technician rosters on rotational basis
The role involves answering incoming calls from both internal and external customers

Job Summary

  • The role involves answering incoming calls from both internal and external customers.
  • Candidates will be responsible for logging, dispatching, and closing callback tickets within the SAP system.
  • The position requires maintaining and updating technician rosters on a rotational basis while supporting daily operational coordination.

Matching Summary

Match Score: 75

The role involves answering incoming calls from both internal and external customers.

Skills & Requirements

Must-have

  • Answer incoming calls from customers
  • Log and dispatch tickets in SAP system
  • Maintain technician rosters on rotational basis

Nice-to-have

  • Experience with Excel for tracking purposes
  • Ability to coordinate with engineers
  • Generate operational reports as required

Key Requirements

  • 1 year contract duration
  • Email resume to recruiter

Work Rights

Not specified

Tailored Resume

Cover Letter