Senior Manager, Store Operations-harry Potter New York

Warnermedia

New York, US
Base: $91,000.00 - $169,000.00 py; bonus/equity: o...
Store operational excellence
Team development and leadership
Financial p&l responsibility
Lead the overall commercial, operational and service performance of the New York location, ensuring alignment with the broader US East Coast retail strategy

Job Summary

  • Lead the overall commercial, operational and service performance of the New York location, ensuring alignment with the broader US East Coast retail strategy.
  • Provide senior leadership and direct line management to all store leaders and Associates, enabling and maintaining a strong team culture focused on exceeding expectations of service, employee morale and high performance.
  • Act as the central liaison between Harry Potter Shop New York and key business partners including Marketing, PR, People & Culture, Merchandising, Buying, Security, Facilities, Finance and all external vendors, owning responsibility for full communication and actions.

Matching Summary

Lead the overall commercial, operational and service performance of the New York location, ensuring alignment with the broader US East Coast retail strategy.

Salary

Base: $91,000.00 - $169,000.00 per year; Bonus/Equity: Other rewards may include annual bonuses, short- and long-term incentives; Benefits: Health insurance coverage, employee wellness program, life and disability insurance, retirement savings plan, paid holidays and sick time and vacation

Skills & Requirements

Must-have

  • Store operational excellence
  • Team development and leadership
  • Financial P&L responsibility
  • Cross-functional collaboration
  • Guest experience strategy

Nice-to-have

  • Storytelling and brand immersion
  • Creative problem-solving
  • Adaptability to change

Key Requirements

  • Over 6 years progressive retail leadership
  • 4 years senior retail leadership
  • Experience leading large teams
  • Strong understanding of retail financials

Work Rights

Not specified

Tailored Resume

Cover Letter