Salesforce Business Systems Analyst (quote To Cash)

Five9

Bengaluru, India
On-site
Salesforce sales cloud and service cloud
Quote to cash processes
Functional specifications
Five9 is seeking a Salesforce Business Systems Analyst for their Bengaluru office to facilitate the integration of Salesforce with finance systems and support business operations. The role requires a strong background in business analysis, particularly within finance-related processes, and emphasizes collaboration with various stakeholders

Job Summary

  • As a Business Systems Analyst, you will be the liaison between the IT Delivery team and business stakeholders (e.g., Sales Operations, Revenue Operations, and Finance).
  • You will gather requirements, provide detailed analysis, facilitate discovery sessions, and document functional specifications for the development, documentation, and testing of Salesforce (Sales Cloud and Service Cloud) and adjacent business systems supporting Lead-to-Cash/Order-to-Cash, including core finance systems (e.g., ERP/GL), CPQ, billing, revenue recognition, and reporting/analytics.
  • You will be required to maintain working hours that overlap with U.S. Pacific time zones to support collaboration.

Matching Summary

Match Score: 85

Five9 is seeking a Salesforce Business Systems Analyst for their Bengaluru office to facilitate the integration of Salesforce with finance systems and support business operations. The role requires a strong background in business analysis, particularly within finance-related processes, and emphasizes collaboration with various stakeholders.

Skills & Requirements

Must-have

  • Salesforce Sales Cloud and Service Cloud
  • Quote to Cash processes
  • functional specifications
  • UAT planning and execution
  • Salesforce to ERP integrations
  • Agile/Scrum teams

Nice-to-have

  • team-first culture
  • inclusive environment
  • cross-functional enterprise user base
  • proactive communication

Key Requirements

  • 5+ years’ experience as a Business Systems Analyst
  • Bachelor’s degree or equivalent qualification
  • Experience with core finance systems (ERP/GL)
  • Experience with CPQ and/or billing systems
  • Hands-on experience documenting and supporting Salesforce-to-ERP integrations

Work Rights

Not specified

Tailored Resume

Cover Letter