Not specified (assumed to be hybrid or onsite based on industry norms).
Linux/unix and windows operating systems
Control-m, autosys, prometheus monitoring
Servicenow, remedy, jira itsm tools
Avatar Modern Tech Services Pte. Ltd. is seeking an Operations Support Engineer to ensure the day-to-day functionality of IT systems and applications. The ideal candidate will possess a solid understanding of both technical operations and incident management in a regulated environment, with a focus on maintaining system stability and compliance with SLAs
Job Summary
The Operations Support Engineer ensures smooth day-to-day operation of IT systems by monitoring and resolving incidents.
Key responsibilities include providing L2 support, performing root cause analysis, and automating repetitive operational tasks.
The role requires adherence to SLAs and collaboration with DevOps and infrastructure teams for continuous improvement.
Matching Summary
Match Score: 75
Avatar Modern Tech Services Pte. Ltd. is seeking an Operations Support Engineer to ensure the day-to-day functionality of IT systems and applications. The ideal candidate will possess a solid understanding of both technical operations and incident management in a regulated environment, with a focus on maintaining system stability and compliance with SLAs.
Skills & Requirements
Must-have
Linux/Unix and Windows operating systems
Control-M, Autosys, Prometheus monitoring
ServiceNow, Remedy, Jira ITSM tools
Python, Bash, PowerShell scripting
SQL database query execution
Nice-to-have
ITIL Foundation certification
DevOps environment exposure
Regulated or government sector experience
Production support for enterprise applications
Key Requirements
Degree/Diploma in IT or Computer Science
2–5 years of IT operations experience
Experience in SLA-driven or 24x7 support environments