Manager, Case Processing

Johnson & Johnson UK

Allschwil, Basel-Country, Switzerland
On-site
Drug safety associates (dsas)
Investigational clinical trial (ct) icsrs
Serious and unexpected suspected adverse reaction (susar) reporting
Johnson & Johnson is seeking a Manager for Case Processing in Allschwil, Switzerland, to lead a team responsible for processing clinical trial safety reports. The ideal candidate will have a strong background in pharmacovigilance, leadership experience, and a commitment to regulatory compliance

Job Summary

  • Directly lead the daily operational activities of a Global Case Processing team within Global Medical Safety Operations, ensuring effective workload management and adherence to ICSR quality and timeline standards.
  • Manage and support team members in day-to-day case processing activities through coaching, guidance, performance management, and ongoing staff development.
  • Ensure the quality, accuracy, and regulatory compliance of team-processed ICSRs, with particular focus on SUSAR reporting requirements, including completeness of case narratives, coding activities, AOSE, and related documentation.

Matching Summary

Match Score: 85

Johnson & Johnson is seeking a Manager for Case Processing in Allschwil, Switzerland, to lead a team responsible for processing clinical trial safety reports. The ideal candidate will have a strong background in pharmacovigilance, leadership experience, and a commitment to regulatory compliance.

Skills & Requirements

Must-have

  • Drug Safety Associates (DSAs)
  • Investigational Clinical Trial (CT) ICSRs
  • Serious and Unexpected Suspected Adverse Reaction (SUSAR) reporting
  • Global Medical Safety Operations (GMSO)
  • Pharmacovigilance regulations
  • Pharmacovigilance safety systems

Nice-to-have

  • Cross-functional collaboration
  • Developing others
  • Inclusive leadership
  • Medicines and Device Development and Regulation
  • Quality Management Systems (QMS)
  • Safety investigations

Key Requirements

  • Bachelor’s degree in a health-related or scientific discipline
  • Minimum of 5 years of pharmaceutical industry or clinical experience
  • Demonstrated people-management capability
  • Active professional licensure/certification (for nurses or pharmacists)

Work Rights

Not specified

Tailored Resume

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