Customer Service Officer

Covetrus Software Services

Auckland, New Zealand
Hybrid
Customer service delivery
Order processing and administration
Call handling and client query resolution
Covetrus Software Services is seeking a Customer Service Officer for its Auckland branch, focusing on delivering exceptional service to veterinary clients. The role requires experience in animal health or veterinary practice, strong customer service skills, and administrative capabilities

Job Summary

  • Covetrus is a global animal health technology and services company dedicated to advancing veterinary medicine and supporting veterinary customers.
  • The role involves managing customer calls, processing orders, resolving complaints, and maintaining client records with a strong focus on veterinary product knowledge.
  • Covetrus offers a family friendly culture, diversity encouragement, flexible hybrid work options, employee benefits including discounts, leave benefits, and professional development opportunities.

Matching Summary

Match Score: 85

Covetrus Software Services is seeking a Customer Service Officer for its Auckland branch, focusing on delivering exceptional service to veterinary clients. The role requires experience in animal health or veterinary practice, strong customer service skills, and administrative capabilities.

Skills & Requirements

Must-have

  • Customer service delivery
  • Order processing and administration
  • Call handling and client query resolution
  • Veterinary product knowledge
  • CRM data entry

Nice-to-have

  • Team collaboration
  • Strong work ethic
  • Flexible and adaptable to change
  • Excellent communication skills
  • Attention to detail

Key Requirements

  • Animal Health or Veterinary Practice experience or knowledge
  • Excellent customer service skills
  • Solid administration and data entry experience

Work Rights

Not specified

Tailored Resume

Cover Letter