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Amazon is seeking a Senior Customer Success Manager for its Asia Global Selling Existing Seller Management (ESM) team in Shanghai. The role requires a proactive individual who can manage multiple projects, drive business insights, and enhance seller experiences while working collaboratively with various stakeholders.
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Job Summary
The role involves acting as a single owner for the ESM team on business domain goals and execution.
Candidates will drive business insights generation to guide account management teams and improve efficiency.
The position requires developing Go-To-Market plans, managing risks, and building influence at the global level.
Matching Summary
Match Score: 75
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Amazon is seeking a Senior Customer Success Manager for its Asia Global Selling Existing Seller Management (ESM) team in Shanghai. The role requires a proactive individual who can manage multiple projects, drive business insights, and enhance seller experiences while working collaboratively with various stakeholders.
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Skills & Requirements
Must-have
Senior Business Program Manager experience
Stakeholder management across multiple teams
Data analysis and business insights generation
Process automation and scalability expertise
Root cause analysis for ambiguous problems
Nice-to-have
Passion for work and self-motivation
Detail-oriented problem solving abilities
Excellent verbal and written communication
Ability to build trust with stakeholders
Experience in global or cross-functional environments