Patient Access Manager

Cleveland Clinic Health System

Dover, Ohio, USA
Patient registration and access functions
Daily operations management
Staffing levels monitoring
Manage the daily operations of the patient registration and access functions within the Patient Access areas, including Outpatient, Surgery, Emergency Department and Central Scheduling

Job Summary

  • Manage the daily operations of the patient registration and access functions within the Patient Access areas, including Outpatient, Surgery, Emergency Department and Central Scheduling.
  • Interviewing, hiring and training caregivers and ensuring appropriate staffing levels for an efficient operation.
  • Assist with developing specific departmental goals, standards and objectives which directly support the organization's strategic plan and vision.

Matching Summary

Manage the daily operations of the patient registration and access functions within the Patient Access areas, including Outpatient, Surgery, Emergency Department and Central Scheduling.

Skills & Requirements

Must-have

  • Patient registration and access functions
  • Daily operations management
  • Staffing levels monitoring
  • Team culture development

Nice-to-have

  • Strong critical thinking skills
  • Open mind for operations
  • World-class healthcare experience

Key Requirements

  • High School Diploma or equivalent
  • Five years of experience in Healthcare or Customer Service Management
  • Supervisory experience in high volume facility

Work Rights

Not specified

Tailored Resume

Cover Letter