Ai Program Manager - Copilot For Agents

Santander UK

Madrid, Spain
Competitive salary with performance-based bonuses;...
Hybrid
7+ years program management experience
Conversational ai and agent-based architectures
Cross-functional global team coordination
This role supports Santander's transformation into an AI-First bank by scaling AI-powered products that empower employees globally

Job Summary

  • This role supports Santander's transformation into an AI-First bank by scaling AI-powered products that empower employees globally.
  • The position requires coordinating end-to-end delivery of conversational agents and AI assistants across product, data, engineering, and country teams.
  • Candidates will benefit from a hybrid working model, competitive rewards, and access to the global Santander Open Academy learning platform.

Matching Summary

This role supports Santander's transformation into an AI-First bank by scaling AI-powered products that empower employees globally.

Salary

Competitive salary with performance-based bonuses; Preferential banking terms and life insurance; Gym/WellHub membership and meal subsidy

Skills & Requirements

Must-have

  • 7+ years program management experience
  • Conversational AI and agent-based architectures
  • Cross-functional global team coordination
  • Agile delivery models Scrum Kanban SAFe
  • Cloud-based environment experience
  • Fluent English language proficiency

Nice-to-have

  • Spanish language fluency
  • Hands-on coding knowledge not required
  • Curiosity for AI innovation
  • Strong stakeholder management skills
  • Experience with LLMs and orchestration frameworks

Key Requirements

  • 7+ years in program management or product operations
  • Experience in complex large-scale organizations
  • Proven track record in global multi-country contexts
  • Fluent English required; Spanish highly valued

Work Rights

Not specified

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