Ingeniera/o De Soporte Técnico - Guadalajara

Unisys UK

Guadalajara, Mexico
2-3 years technical support experience
Knowledge of itsm tools
Problem-solving skills
The role involves providing comprehensive on-site technical support for assigned clients

Job Summary

  • The role involves providing comprehensive on-site technical support for assigned clients.
  • Responsibilities include advanced maintenance of equipment and systems, as well as proactive problem resolution.
  • The position requires collaboration with team members and documentation of activities to enhance service delivery.

Matching Summary

The role involves providing comprehensive on-site technical support for assigned clients.

Skills & Requirements

Must-have

  • 2-3 years technical support experience
  • Knowledge of ITSM tools
  • Problem-solving skills

Nice-to-have

  • Friendly and patient with users
  • Organized and punctual
  • Team collaboration skills

Key Requirements

  • Degree in Computer Systems Engineering or related field
  • Availability for on-call support
  • Experience with video conferencing systems

Work Rights

Not specified

Tailored Resume

Cover Letter