Play a pivotal role in driving operational excellence across the service lifecycle by ensuring data integrity, digitalization, standardization, process efficiency, and customer satisfaction
Job Summary
Play a pivotal role in driving operational excellence across the service lifecycle by ensuring data integrity, digitalization, standardization, process efficiency, and customer satisfaction.
Own the Installed Base Lifecycle, ensure data accuracy and timely billing, drive system excellence, and lead data quality initiatives.
Collaborate across functions, support Finance and Cash Collection teams, initiate process improvement projects, and provide visibility into contract profitability.
Matching Summary
Play a pivotal role in driving operational excellence across the service lifecycle by ensuring data integrity, digitalization, standardization, process efficiency, and customer satisfaction.
Skills & Requirements
Must-have
Service lifecycle management
Data integrity and accuracy
Service ERP system
Process efficiency
Customer satisfaction
Cross-functional collaboration
Nice-to-have
Continuous improvement mindset
Proactive problem-solving
Adaptable to changing priorities
Sense of urgency and ownership
Key Requirements
Bachelor's degree in Business Administration, Finance, Economics, Engineering, or related field
Relevant professional experience in operations, service, or data management
Strong command of English, written and verbal
Excellent organizational and time management skills
Ability to manage multiple tasks and adapt to changing priorities