Soporte Exchange Nivel 1 (en Sitio, Apodaca)

DXC Technology

Apodaca, Nuevo León, Mexico
3 day onsite
Exchange online and on-premises support
Message trace and tracking logs analysis
Smtp, mapi, pop, imap protocol knowledge
DXC Technology is seeking a Level 1 Exchange Support Specialist to provide technical support for email environments, specifically for Exchange Online (Office 365) and Exchange Server On-Premises. Candidates must have a degree in Systems Engineering or a related field, be available for rotating shifts, and possess basic knowledge of email protocols and Exchange administration

Job Summary

  • This role focuses on providing first-level technical support for email environments including Exchange Online and On-Premises.
  • The position requires managing mailbox administration, configuring transport rules, and diagnosing common email delivery and authentication issues.
  • DXC Technology offers a culture of inclusion and learning where employees can advance their careers while supporting global clients.

Matching Summary

Match Score: 75

DXC Technology is seeking a Level 1 Exchange Support Specialist to provide technical support for email environments, specifically for Exchange Online (Office 365) and Exchange Server On-Premises. Candidates must have a degree in Systems Engineering or a related field, be available for rotating shifts, and possess basic knowledge of email protocols and Exchange administration.

Skills & Requirements

Must-have

  • Exchange Online and On-Premises support
  • Message Trace and tracking logs analysis
  • SMTP, MAPI, POP, IMAP protocol knowledge
  • DNS records MX and SPF understanding
  • Availability for rotating shifts and weekends

Nice-to-have

  • Teamwork and effective communication skills
  • Detail-oriented approach to continuous improvement
  • Basic security and MFA knowledge
  • Outlook client and mobile device troubleshooting

Key Requirements

  • Degree in Systems Engineering or related field with professional license
  • Willingness to rotate through three shifts and work weekends

Work Rights

Not specified

Tailored Resume

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