Patient Access Representative Senior - Emergency Department

Geisinger

Danville, PA, United States
Patient check-in and registration
Insurance verification and processing
Appointment scheduling and follow-up
Responsible for front line support to the department including greeting and registering patients, supporting check out, and scheduling appointments

Job Summary

  • Responsible for front line support to the department including greeting and registering patients, supporting check out, and scheduling appointments.
  • Geisinger offers full benefits starting day one, including health, dental, vision, tuition reimbursement, and wellness programs.
  • The organization values kindness, excellence, learning, innovation, and safety while promoting a diverse and inclusive workforce.

Matching Summary

Responsible for front line support to the department including greeting and registering patients, supporting check out, and scheduling appointments.

Skills & Requirements

Must-have

  • Patient check-in and registration
  • Insurance verification and processing
  • Appointment scheduling and follow-up
  • Patient confidentiality and HIPAA compliance
  • Cash posting and financial collections
  • Mentoring and training team members

Nice-to-have

  • Cross training in multiple facility locations
  • Effective communication with patients and staff
  • Adherence to EMTALA guidelines
  • Collaboration and collegiality
  • Role model for access team

Key Requirements

  • High School Diploma or Equivalent (GED)
  • Minimum of 2 years related work experience
  • Knowledge of clerical office politics and confidentiality

Work Rights

Not specified

Tailored Resume

Cover Letter