Job Summary

• The Premier Support Specialist facilitates daily agency functions by providing direct operational and customer support to the Premier Services Team.
• Responsibilities include answering inbound calls, routing inquiries, processing incoming title work and contracts, monitoring Premier ResWare queues and Outlook mailboxes, and maintaining clear communication with internal and external stakeholders to ensure an exceptional customer experience.
• We offer benefits, programs, and perks that support you in every aspect of your life, including medical, dental, and vision insurance, a 401(k) Retirement plan with employer match, and Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave.

Matching Summary

Skills & Requirements

Key Requirements

• 1+ year title processing experience preferred
• 1+ year customer service experience preferred
• Experience with ResWare preferred
• Proficiency in Microsoft Word, Outlook, and Excel

Work Rights