Chargé Onboarding Client H/f

Cogedis

Le Rheu, France
On-site
Onboarding new clients
Personalized client support
Digital tools and services
The Chargé Onboarding Client ensures smooth, pedagogical, and personalized onboarding for new clients to help them confidently adopt the Group's digital tools and services

Job Summary

  • The Chargé Onboarding Client ensures smooth, pedagogical, and personalized onboarding for new clients to help them confidently adopt the Group's digital tools and services.
  • This role involves accompanying existing clients to optimize their tool usage, verifying equipment coherence with needs, and configuring/optimizing their services.
  • Key missions include configuring new client environments on Pennylane, ensuring proper use of tools like Fluxeo and Pennylane, and assisting clients with data migration and their new environment.

Matching Summary

The Chargé Onboarding Client ensures smooth, pedagogical, and personalized onboarding for new clients to help them confidently adopt the Group's digital tools and services.

Skills & Requirements

Must-have

  • Onboarding new clients
  • Personalized client support
  • Digital tools and services
  • Client satisfaction
  • Optimizing tool usage

Nice-to-have

  • Fluid and pedagogical approach
  • High-quality client journey
  • Digitalization assessment

Key Requirements

  • Experience with Pennylane
  • Experience with Fluxeo
  • Database migration assistance

Work Rights

Not specified

Tailored Resume

Cover Letter