Manage wide-ranging key customer relationships with a focus on various quality aspects, including failure analysis, issue resolution, and new product introduction
Job Summary
Manage wide-ranging key customer relationships with a focus on various quality aspects, including failure analysis, issue resolution, and new product introduction.
Work effectively with various internal departments to timely address and solve customer inquiries and challenges, advocating for customer views and requirements.
Drive quality system/process improvements to meet evolving customer needs and facilitate customer audits and quality agreements.
Matching Summary
Manage wide-ranging key customer relationships with a focus on various quality aspects, including failure analysis, issue resolution, and new product introduction.
Skills & Requirements
Must-have
Customer failure analysis management
Issue resolution and improvement activities
New product introduction processes
PCN communication and approvals
Quality system/process improvements
Semiconductor quality and reliability
Nice-to-have
Self-motivated quick learner
Data-driven solutions
Constructive confrontation skills
German and/or additional European language
Key Requirements
Bachelor's degree in Electrical or Electronics Engineering
Minimum 5 years of relevant experience
Background in quality systems, semiconductor operations
Proven problem solving and analytical skills
Experience in project and account management
Understanding of Automotive market quality requirements