Strong consulting and c-level communication skills
Salesforce is seeking a Customer Success Manager for Tableau, responsible for driving customer value and ensuring strong engagement with the platform. The ideal candidate should have a background in customer success or SaaS, alongside strong consulting and communication skills
Job Summary
The Customer Success Manager serves as a trusted advisor and extension of the customer's workforce to ensure significant return on investment for Signature Success Plan clients.
This role requires driving the adoption of Tableau features through enablement sessions, tracking usage metrics, and sharing best practices for dashboard design.
Candidates must demonstrate proficiency in using AI agents to automate routine tasks such as meeting summaries and health monitoring while maintaining strong relationships with executive stakeholders.
Matching Summary
Match Score: 85
Salesforce is seeking a Customer Success Manager for Tableau, responsible for driving customer value and ensuring strong engagement with the platform. The ideal candidate should have a background in customer success or SaaS, alongside strong consulting and communication skills.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
3-4 years Customer Success experience
Proficiency in Tableau Desktop and Cloud
Strong consulting and C-level communication skills
Ability to drive product adoption and value realization
Experience with data visualization best practices
Nice-to-have
AI literacy and prompt engineering basics
Tableau Desktop Specialist or Data Analyst certification
Understanding of Tableau governance and permissions
Knowledge of Salesforce data integration
Experience with autonomous agent capabilities
Key Requirements
3-4 years relevant industry expertise
Working knowledge of Tableau Desktop, Cloud, and Prep
English proficiency required
Office-flexible role requiring 3 days per week in office