Senior Customer Service Representative - German Speaking

BP Retail UK

Hungary
Hybrid
Fluent in german
Customer service experience
Sap and/or siebel knowledge
The Senior Customer Service Representative role exists to provide first and second line of customer support

Job Summary

  • The Senior Customer Service Representative role exists to provide first and second line of customer support.
  • Senior CF CSRs are the first point of contact for BP telephone based enquiries for Key Customers.
  • We support our people to learn and grow in a diverse and ambitious environment.

Matching Summary

The Senior Customer Service Representative role exists to provide first and second line of customer support.

Skills & Requirements

Must-have

  • Fluent in German
  • Customer service experience
  • SAP and/or Siebel knowledge

Nice-to-have

  • Strong problem-solving skills
  • Excellent communication skills
  • Time management abilities

Key Requirements

  • C1 level of German language knowledge
  • Educated to A Level standard or equivalent
  • Experience in customer service environment

Work Rights

Not specified

Tailored Resume

Cover Letter