Solutions Analyst Category Information Technology Location Las Vegas, Nevada, United States, Nevada
Fusion HCR LLC
Las Vegas, Nevada, United States
On-site
Casino and hotel systems support
Troubleshoot system issues
System integration and enhancement
Deliver hands-on support for essential casino and hotel systems, playing a key part in supporting applications that power the guest experience
Job Summary
Deliver hands-on support for essential casino and hotel systems, playing a key part in supporting applications that power the guest experience.
Work closely with IT teams and business stakeholders to roll out new features, updates, and integrations, helping drive efficiency and reliability across critical platforms.
Communicate across departments to turn business needs into tech solutions and ensure all systems and processes meet compliance standards.
Matching Summary
Deliver hands-on support for essential casino and hotel systems, playing a key part in supporting applications that power the guest experience.
Skills & Requirements
Must-have
Casino and hotel systems support
Troubleshoot system issues
System integration and enhancement
Gaming and hospitality operations knowledge
Nice-to-have
Fast-paced environment adaptability
Collaborative team player
Continuous improvement mindset
Key Requirements
3+ years supporting casino front-of-house systems (LMS required)
Experience with gaming and hotel platforms
Ability to obtain/maintain Nevada Gaming Control Board registration
Willingness to work rotating on call shifts or holidays
Work Rights
Ability to obtain/maintain Nevada Gaming Control Board registration