Customer Service Representative

Leominster Animal Hospital

Leominster, MA, United States
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Greeting clients in person, phone, and email
Scheduling appointments and managing records
Handling transactions and processing payments
** Leominster Animal Hospital is seeking a Customer Service Representative who is passionate about helping both people and animals. The role involves being the first point of contact for clients, requiring strong communication skills, empathy, and the ability to thrive in a fast-paced environment. **

Job Summary

  • As the first and last point of contact for our clients, our CSRs are vital to our mission of providing compassionate, high-quality veterinary care.
  • At Leominster Animal Hospital, we believe that excellent care starts at the front desk.
  • Full-time position with competitive pay, benefits, and opportunities for growth.

Matching Summary

Match Score: 75

** Leominster Animal Hospital is seeking a Customer Service Representative who is passionate about helping both people and animals. The role involves being the first point of contact for clients, requiring strong communication skills, empathy, and the ability to thrive in a fast-paced environment. **

Skills & Requirements

Must-have

  • greeting clients in person, phone, and email
  • scheduling appointments and managing records
  • handling transactions and processing payments
  • maintaining a positive and collaborative culture

Nice-to-have

  • passion for animals and people
  • calming presence during stressful situations
  • thrives in a fast-paced environment

Key Requirements

  • Previous customer service experience is a plus
  • Previous veterinary/medical setting experience is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter