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Leominster Animal Hospital is seeking a Customer Service Representative who is passionate about helping both people and animals. The role involves being the first point of contact for clients, requiring strong communication skills, empathy, and the ability to thrive in a fast-paced environment.
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Job Summary
As the first and last point of contact for our clients, our CSRs are vital to our mission of providing compassionate, high-quality veterinary care.
At Leominster Animal Hospital, we believe that excellent care starts at the front desk.
Full-time position with competitive pay, benefits, and opportunities for growth.
Matching Summary
Match Score: 75
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Leominster Animal Hospital is seeking a Customer Service Representative who is passionate about helping both people and animals. The role involves being the first point of contact for clients, requiring strong communication skills, empathy, and the ability to thrive in a fast-paced environment.
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Skills & Requirements
Must-have
greeting clients in person, phone, and email
scheduling appointments and managing records
handling transactions and processing payments
maintaining a positive and collaborative culture
Nice-to-have
passion for animals and people
calming presence during stressful situations
thrives in a fast-paced environment
Key Requirements
Previous customer service experience is a plus
Previous veterinary/medical setting experience is a plus