The Connected Fleet Level 1 Support Technician provides first-line technical support for Connected Fleet management systems and hardware, maintaining data integrity across multiple platforms
Job Summary
The Connected Fleet Level 1 Support Technician provides first-line technical support for Connected Fleet management systems and hardware, maintaining data integrity across multiple platforms.
Responsibilities include troubleshooting software and hardware issues, assisting field personnel with connectivity problems, and escalating complex technical issues to higher-level support teams.
Bechtel offers robust benefits to ensure their people thrive, including opportunities for career advancement and a commitment to diversity and inclusion.
Matching Summary
The Connected Fleet Level 1 Support Technician provides first-line technical support for Connected Fleet management systems and hardware, maintaining data integrity across multiple platforms.
Skills & Requirements
Must-have
Level 1 technical support
Connected Fleet management systems
Data entry and integrity
Troubleshoot software and hardware
MS Office applications proficiency
Ticketing system experience
Nice-to-have
Customer service orientation
Learn new software quickly
Bilingual capabilities
Construction or industrial environments
Safety program knowledge
Key Requirements
Bachelor's degree or 6-9 years relevant experience