Visa is seeking a Director of Client Success in Lima, Peru, to lead client relationships and operational strategies for their Client Services organization. The ideal candidate will have extensive experience in payment systems and a strong ability to manage teams and foster client engagement
Job Summary
This senior leadership role is accountable for the client experience within Peru, leading a team responsible for managing post-sale and operational relationships with clients by driving client success outcomes.
The Director is responsible for defining and deploying client service strategies across various client types, ensuring that client operational goals and success metrics are understood and achieved.
This is an exciting opportunity to be at the forefront of and shape Visa Client Success transformation by leading and developing a high performing team of Client Success Managers.
Matching Summary
Match Score: 85
Visa is seeking a Director of Client Success in Lima, Peru, to lead client relationships and operational strategies for their Client Services organization. The ideal candidate will have extensive experience in payment systems and a strong ability to manage teams and foster client engagement.
Skills & Requirements
Must-have
Client Success Management
Operational Relationships
Service Delivery
Product Adoption
Client Optimization
Strategic Functional Leadership
Cross-functional Delivery
Nice-to-have
Customer Centricity
Building Credibility
Trusted Partnerships
Proactive Optimization
AI Concepts and Applications
Key Requirements
10+ years of work experience with Bachelor's Degree or 8+ years with Advanced Degree
Demonstrated expertise in payment systems
Demonstrated expertise in solving complex global cross-functional issues
Demonstrated ability to build and maintain outstanding business relationships
Outstanding ability to strategically steer cross-functional teams
Demonstrated expertise of AI concepts and applications
Demonstrated expertise of leading and managing a team