Service Advisor

Doral Acura

Doral, FL, United States
Exceptional customer service delivery
Effective communication with customers
Partner with technicians
Deliver attentive and professional customer service, communicating effectively with customers regarding vehicle status, service needs, and recommendations

Job Summary

  • Deliver attentive and professional customer service, communicating effectively with customers regarding vehicle status, service needs, and recommendations.
  • Partner with technicians to identify vehicle issues, present solutions, and introduce appropriate maintenance programs tailored to customer needs.
  • As part of Lithia & Driveway, you’ll enjoy industry-leading benefits including medical, dental, vision plans, paid holidays, PTO, 401(k) with match, and opportunities for career advancement.

Matching Summary

Deliver attentive and professional customer service, communicating effectively with customers regarding vehicle status, service needs, and recommendations.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Effective communication with customers
  • Partner with technicians
  • Introduce maintenance programs
  • Build long-term customer relationships
  • Professional demeanor

Nice-to-have

  • Thrive on customer service
  • Enjoy building relationships
  • Fun and supportive team environment
  • Polished appearance

Key Requirements

  • 2-3 years Automotive Service Advisor experience
  • Strong active listening skills
  • Knowledge of vehicle mechanical concepts
  • Computer proficiency
  • High attention to detail
  • Organizational skills
  • Valid Driver's License

Work Rights

Not specified

Tailored Resume

Cover Letter