Claims Management Consultant

Bupa UK

Dublin, Ireland
Hybrid
Claims assessment and management
Customer service delivery
Complex case handling
As a Claims Management Consultant, you will be a subject matter expert responsible for resolving all claims queries to the customer’s complete satisfaction

Job Summary

  • As a Claims Management Consultant, you will be a subject matter expert responsible for resolving all claims queries to the customer’s complete satisfaction.
  • This role involves taking end-to-end ownership for complex and high-value claims, maintaining customer records, and participating in cross-departmental projects.
  • Bupa champions diversity and offers an inclusive environment where people are driven by the purpose of helping others live longer, healthier, happier lives.

Matching Summary

As a Claims Management Consultant, you will be a subject matter expert responsible for resolving all claims queries to the customer’s complete satisfaction.

Skills & Requirements

Must-have

  • Claims assessment and management
  • Customer service delivery
  • Complex case handling
  • Regulatory compliance
  • Continuous improvement contribution

Nice-to-have

  • Second European language proficiency
  • Championing diversity and inclusion
  • Collaborative team player

Key Requirements

  • Global health insurance market background
  • Customer service in contact centre setting
  • Claims assessment/management experience
  • Achieving productivity and quality targets
  • Interpersonal, communication, influencing skills

Work Rights

Not specified

Tailored Resume

Cover Letter