Customer Success M&a Lead, Director

Salesforce

San Francisco, California, United States
Base: $171,200 - $273,000 annually (sf); base: $20...
6-8 years m&a integration experience
Program leadership for large tech acquisitions
Strategic narrative and value articulation
The Customer Success M&A Lead, Director will drive the successful onboarding and integration of acquired companies into the Customer Success organization

Job Summary

  • The Customer Success M&A Lead, Director will drive the successful onboarding and integration of acquired companies into the Customer Success organization.
  • This role requires defining post-announce integration strategies and managing resources to achieve V2MOM and program success metrics across a portfolio of acquisitions.
  • Salesforce offers comprehensive benefits including medical, dental, vision, paid parental leave, and an employee stock purchasing program alongside competitive base salaries.

Matching Summary

The Customer Success M&A Lead, Director will drive the successful onboarding and integration of acquired companies into the Customer Success organization.

Salary

Base: $171,200 - $273,000 annually (SF); Base: $205,800 - $298,400 annually (SF/NYC metro); Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), etc.

Skills & Requirements

Must-have

  • 6-8 years M&A integration experience
  • Program leadership for large tech acquisitions
  • Strategic narrative and value articulation
  • Stakeholder engagement at executive level
  • Cross-functional collaboration with Finance and Tech

Nice-to-have

  • Experience in AI or CRM industry
  • Background in strategy consulting
  • Proven track record of organizational excellence
  • Ability to drive continuous improvement frameworks

Key Requirements

  • 6-8 years relevant work experience
  • Proven track record in M&A integration management
  • Demonstrated ability to lead large tech acquisition programs

Work Rights

Not specified

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