Miss: Senior It Customer Support Analyst (contingency Hire)
KELLOGG BROWN & ROOT PTY
Baghdad, Iraq
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Local area network (lan) administration
Help desk support for it systems
Network infrastructure troubleshooting
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KBR is seeking a Senior IT Customer Support Analyst for a contingency hire position in Baghdad, Iraq, to support the U.S. Department of State's mission by maintaining IT systems and providing helpdesk support. The ideal candidate must be a U.S. citizen with a background in IT and experience in a multi-national environment.
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Job Summary
The MISS program supports the U.S. Department of State’s operations in Iraq by providing comprehensive base operations, life support, and advisory services.
As a Senior IT Customer Support Analyst, you will support the Embassy network, provide help desk services, and maintain IT equipment and infrastructure at the Baghdad Embassy Compound.
KBR offers competitive lifestyle benefits including medical, dental, life insurance, and professional training to support career advancement.
Matching Summary
Match Score: 75
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KBR is seeking a Senior IT Customer Support Analyst for a contingency hire position in Baghdad, Iraq, to support the U.S. Department of State's mission by maintaining IT systems and providing helpdesk support. The ideal candidate must be a U.S. citizen with a background in IT and experience in a multi-national environment.
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Skills & Requirements
Must-have
local area network (LAN) administration
help desk support for IT systems
network infrastructure troubleshooting
hardware and software configuration
Microsoft Office suite proficiency
working in austere OCONUS environments
Nice-to-have
cross-cultural sensitivity
experience with multi-national workforce
strong organizational and time management skills
expert communication skills
experience with large-scale project management
Key Requirements
U.S. citizenship required
Secret Security clearance eligibility and maintenance
5 years LAN systems administration experience
Completion of 2-year Technical School in IT or related field
Advanced Microsoft Office training
Valid Driver’s License and passport with 12 months validity
Experience in austere OCONUS environment
Successful completion of 5-day WOW training course