Client Services Officer

The University of Sydney

Sydney, NSW, Australia
Base: $79,219 py heo3 step 1; bonus/equity: not sp...
Excellent time and workload management skills
Strong computer skills with ms office suite
Ability to work rotating shifts 7am-midnight
The role offers an exciting opportunity to provide exceptional customer service to hospital clients, staff, and students through high-level reception and administrative duties

Job Summary

  • The role offers an exciting opportunity to provide exceptional customer service to hospital clients, staff, and students through high-level reception and administrative duties.
  • Employees will manage patient intake, handle billing and insurance payments, and facilitate clear communication between clients and hospital staff to ensure seamless patient care.
  • The position includes industry-leading leave provisions, generous paid parental leave entitlements, and access to fitness passport benefits within a leading University environment.

Matching Summary

The role offers an exciting opportunity to provide exceptional customer service to hospital clients, staff, and students through high-level reception and administrative duties.

Salary

Base: $79,219 p.a. HEO3 Step 1; Bonus/Equity: Not specified; Benefits: 17% superannuation plus premium loadings for after hours and weekend shifts

Skills & Requirements

Must-have

  • Excellent time and workload management skills
  • Strong computer skills with MS Office Suite
  • Ability to work rotating shifts 7am-Midnight
  • Sound negotiating and conflict resolution skills
  • Adherence to confidentiality and regulatory guidelines

Nice-to-have

  • Prior experience working in a Veterinary Hospital
  • Cert II in Animal Care or higher qualification
  • Knowledge of Rx Works or equivalent veterinary software
  • Demonstrated ability to manage multiple tasks
  • Tact and discretion in dealing with variety of matters

Key Requirements

  • Unrestricted work rights in Australia required
  • Completion of pre-employment background checks
  • Prior veterinary hospital experience highly desirable

Work Rights

Must have unrestricted work rights in Australia

Tailored Resume

Cover Letter