Customer Service Representative

Bass Pet Resort

Flower Mound, TX, United States
Base: $13.00 - $15.00ph doe; tips: + tips; benefit...
On-site
Fluent in human and hound
Juggling phones and customers
Welcoming pet parents like vips
Bass Pet Resort is seeking a Customer Service Representative who is passionate about both pets and people, providing exceptional service to pet families. The role involves multitasking in a lively environment, ensuring clients feel valued and their pets well-cared for

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, touring clients, managing check-ins/outs, handling payments, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $13.00 - $15.00/hour DOE + tips.

Matching Summary

Match Score: 85

Bass Pet Resort is seeking a Customer Service Representative who is passionate about both pets and people, providing exceptional service to pet families. The role involves multitasking in a lively environment, ensuring clients feel valued and their pets well-cared for.

Salary

Base: $13.00 - $15.00/hour DOE; Tips: + tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggling phones and customers
  • welcoming pet parents like VIPs
  • answering phones with a smile
  • handling cash and cards
  • keeping lobby clean and welcoming

Nice-to-have

  • concierge and chaos coordinator
  • elevate the love and lives of pet families
  • community that lives to elevate
  • make pets feel at home

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter