Customer Insights & Data Analyst

ING

Belgium
Not specified (assumed hybrid based on industry norms)
Customer data analysis
Insight-rich reporting
Actionable recommendations
ING is seeking a Customer Insights & Data Analyst in Belgium to transform data into actionable insights that enhance customer experience. The role demands strong analytical skills, a customer-focused mindset, and proficiency in data analysis tools to communicate findings effectively across the organization

Job Summary

  • Transform complex findings into smart, insight-rich reporting and clear, actionable recommendations that guide strategic decisions across the organisation.
  • Be the ambassador of the "voice of the customer," amplifying insights across the business.
  • You’ll get: Access to ING’s Analytics Academy & CX (PACE) training Opportunities to lead high-impact, visible projects.

Matching Summary

Match Score: 85

ING is seeking a Customer Insights & Data Analyst in Belgium to transform data into actionable insights that enhance customer experience. The role demands strong analytical skills, a customer-focused mindset, and proficiency in data analysis tools to communicate findings effectively across the organization.

Skills & Requirements

Must-have

  • Customer data analysis
  • Insight-rich reporting
  • Actionable recommendations
  • SQL experience

Nice-to-have

  • Customer-focused
  • Team player
  • Challenging status quo
  • Strong visualizations
  • Compelling storytelling

Key Requirements

  • Proven experience analyzing data
  • Interpreting results into business insights
  • Presenting and articulating insights
  • Excellent English
  • Dutch and/or French

Work Rights

Not specified

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