Technical Integration Specialist - Hr Connect Workday/ukg/adp

Unum Group

Base: $53,300.00-$100,700.00; bonus/equity: perfor...
Technical support for technology capabilities
Oversee technology onboarding setup
Consult with customers on technology needs
This position works in direct partnership with customers and business partners to implement and maintain electronic data interchange technology enabled services between Unum's systems and other vendors

Job Summary

  • This position works in direct partnership with customers and business partners to implement and maintain electronic data interchange technology enabled services between Unum's systems and other vendors.
  • The specialist provides expert advice and technical support on all aspects of Unum’s technology capabilities process and oversees the setup and maintenance of technology onboarding with our clients and technology partners.
  • Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.

Matching Summary

This position works in direct partnership with customers and business partners to implement and maintain electronic data interchange technology enabled services between Unum's systems and other vendors.

Salary

Base: $53,300.00-$100,700.00; Bonus/Equity: Performance Based Incentive Plans; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Technical support for technology capabilities
  • Oversee technology onboarding setup
  • Consult with customers on technology needs
  • Troubleshoot data mapping and format
  • Subject matter expertise on data models

Nice-to-have

  • Proactive problem solving for client experience
  • Build strong internal partnerships
  • Develop project plans and timelines
  • Achieve high customer satisfaction

Key Requirements

  • BS degree preferred or equivalent experience
  • 2+ years of experience in customer service, insurance, or IT
  • Business acumen and understanding of customer lifecycle
  • Strong verbal and written communication skills
  • Technology/IT experience with HRIS/payroll/Ben Admin systems preferred
  • SQL knowledge, 834 file, XML file and data analyzation experience a plus
  • Desktop application experience using Microsoft Excel and/or Access a plus

Work Rights

Not specified

Tailored Resume

Cover Letter